{"id":5790,"date":"2025-09-10T05:55:32","date_gmt":"2025-09-10T05:55:32","guid":{"rendered":"https:\/\/swosti.net\/?post_type=awsm_job_openings&#038;p=5790"},"modified":"2026-02-09T12:20:40","modified_gmt":"2026-02-09T06:20:40","slug":"operations-customer-service-executive","status":"publish","type":"awsm_job_openings","link":"https:\/\/swosti.net\/en_us\/jobs\/operations-customer-service-executive\/","title":{"rendered":"Operations &amp; Customer Service Executive"},"content":{"rendered":"\n<p><strong>Job Context:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This is a focal position representing the company before the outsiders.<\/li>\n\n\n\n<li>You will work with operational activities, customer support &amp; training and customer queries and liaison between Customer &amp; Operations\/Software team, software testing etc.<\/li>\n<\/ul>\n\n\n\n<p><strong>Educational Requirement:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Graduation\/Masters in Business\/ Commerce\/ Marketing\/ Finance\/ Accounting only.<\/li>\n\n\n\n<li><strong>Minimum CGPA of 4.00 in both SSC &amp; HSC.<\/strong><\/li>\n<\/ul>\n\n\n\n<p><strong>Job Description \/ Responsibility:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Address customer queries modestly and ensure customer satisfaction at all level.<\/li>\n\n\n\n<li>Explain the services and their benefits to customers for maximizing the use of software.<\/li>\n\n\n\n<li>Demonstrate Software product and make presentation by explaining services &amp; benefits to new &amp; existing clients.<\/li>\n\n\n\n<li>Answer to customer queries modestly whenever there is a customer call.<\/li>\n\n\n\n<li>Support Software development by engaging in software testing activities.<\/li>\n\n\n\n<li>Any other works as may be required from time to time.<\/li>\n<\/ul>\n\n\n\n<p><strong>Qualification Requirements:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Excellent interpersonal, communication and convincing skill.<\/li>\n\n\n\n<li>Sound Accounting knowledge, as we are working with accounting based software.<\/li>\n\n\n\n<li>Writing skill especially in English will be an added advantage.<\/li>\n\n\n\n<li>Bangla Typing skill.<\/li>\n\n\n\n<li>Must be Enthusiastic, Pro-active, Punctual, Honest and Hard-working.<\/li>\n<\/ul>\n\n\n\n<p><strong>Salary &amp; Other Benefits:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Salary is negotiable<\/li>\n\n\n\n<li>Yearly two (02) festival bonuses.<\/li>\n\n\n\n<li>Performance based yearly salary revision.<\/li>\n\n\n\n<li>Activity based numerous operational &amp; Sales Incentives if you can generate Sales Lead from your relationship<\/li>\n\n\n\n<li>Daily refreshment facility and lunch benefits.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-center\"><strong>Special Instruction<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>You must possess your own Android Mobile phone &amp; use official SIM for client communication.<\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Context: Educational Requirement: Job Description \/ Responsibility: Qualification Requirements: Salary &amp; Other Benefits: Special Instruction You must possess your own Android Mobile phone &amp; use official SIM for client communication.<\/p>\n","protected":false},"author":3,"template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"class_list":["post-5790","awsm_job_openings","type-awsm_job_openings","status-publish","hentry","job-category-operations","job-type-full-time","job-location-dhaka"],"uagb_featured_image_src":[],"uagb_author_info":{"display_name":"Abdur Rahman Nur","author_link":"https:\/\/swosti.net\/en_us\/author\/nur\/"},"uagb_comment_info":0,"uagb_excerpt":"Job Context: Educational Requirement: Job Description \/ Responsibility: Qualification Requirements: Salary &amp; Other Benefits: Special Instruction You must possess your own Android Mobile phone &amp; use official SIM for client communication.","_links":{"self":[{"href":"https:\/\/swosti.net\/en_us\/wp-json\/wp\/v2\/awsm_job_openings\/5790","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/swosti.net\/en_us\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/swosti.net\/en_us\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/swosti.net\/en_us\/wp-json\/wp\/v2\/users\/3"}],"wp:attachment":[{"href":"https:\/\/swosti.net\/en_us\/wp-json\/wp\/v2\/media?parent=5790"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}