Job Context:
- This is a focal position representing the company before the outsiders.
- You will work with operational activities, customer support & training and customer queries and liaison between Customer & Operations/Software team, software testing etc.
Educational Requirement:
- Graduation/Masters in Business/ Commerce/ Marketing/ Finance/ Accounting only.
Job Description / Responsibility:
- Address customer queries modestly and ensure customer satisfaction at all level.
- Explain the services and their benefits to customers for maximizing the use of software.
- Demonstrate Software product and make presentation by explaining services & benefits to new & existing clients.
- Answer to customer queries modestly whenever there is a customer call.
- Support Software development by engaging in software testing activities.
- Any other works as may be required from time to time.
Qualification Requirements:
- Excellent interpersonal, communication and convincing skill.
- Sound Accounting knowledge, as we are working with accounting based software.
- Writing skill especially in English will be an added advantage.
- Bangla Typing skill.
- Must be Enthusiastic, Pro-active, Punctual, Honest and Hard-working.
Salary & Other Benefits:
- Salary is negotiable
- Yearly two (02) festival bonuses.
- Performance based yearly salary revision.
- Activity based numerous operational & Sales Incentives if you can generate Sales Lead from your relationship
- Daily refreshment facility and lunch benefits.
Special Instruction
You must possess your own Android Mobile phone & use official SIM for client communication.
